Reference

How raf88 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process deposits through DANA, OVO or GoPay, and keep your account secure.

Account data kept secureDANA, OVO, GoPay wallet info protectedYour right to access or delete dataNo third-party ad sellingContact us to update your records

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PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or remove your personal data, our support team handles these requests directly. You can reach us through live chat on the site, by email, or through our official social channels. We aim to respond to data requests within a reasonable timeframe and will confirm receipt as soon as your message comes through.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply security measures across every layer of your account — from how your password is stored to how your DANA and OVO transaction references are handled. Data is encrypted in transit and access to your records is restricted to authorised personnel only. Here is what that looks like in practice across four key areas.

Account Security Passwords are hashed and never stored in plain text. Login sessions are monitored for unusual device changes, and we prompt re-verification if something looks off.

Cookie Use We use session cookies to keep you logged in and preference cookies to remember your wallet choice — whether that is DANA, OVO or GoPay — between visits.

Data Retention We keep your account data for as long as your account is active and for a period after closure as required by applicable rules. You can request deletion after that window closes.

Third-Party Access Payment processors receive only the minimum data needed to complete your transaction. We do not share your data with advertisers, affiliate networks or unrelated commercial partners.

What We Collect and Why We Collect It

raf88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect your name, contact details, and login credentials when you register. When you make a deposit or withdrawal via DANA, OVO, or GoPay, we record the transaction reference and wallet identifier — not your full wallet PIN or password. This transaction data is used solely

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to reconcile payments and resolve disputes on your account. We also collect device identifiers and session logs to detect unusual login activity, particularly if your account is accessed from a new device or location. Cookies and local storage are used to keep your session active so
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you do not need to log in every time you return to the site. We do not sell your personal data to advertisers or unrelated third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited to what those providers require to process
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your transaction. Availability of our services, and the data practices that apply to you, depend on local law and the eligible regions where access is permitted. If you are in Makassar or anywhere else in Indonesia, the same data handling standards apply to your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on raf88

These are the questions we hear most often about how your data is handled. If your question is not covered here, reach out through live chat or email and we will respond with the specifics of your account.

We collect your name, email address, phone number and login credentials. No payment PIN or full wallet password is ever stored on our side.

We store the wallet identifier and transaction reference needed to match your deposit or withdrawal. Your full wallet credentials remain with your e-wallet provider, not with us.

Yes. Contact us via live chat or email with your registered account details. We will verify your identity first, then share the data record we hold for your account.

Send a deletion request through email or live chat. After we verify your identity, we will process the removal within the timeframe permitted by applicable local rules.

We share data only with payment processors like DANA, OVO and GoPay, and only the minimum needed to complete your transaction. We do not sell data to advertisers.

Cookies keep your session active and remember your preferred wallet so you do not have to re-enter it each visit. You can clear cookies in your browser settings at any time.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoDANA Fast Payout InfoTerms & Conditions

How raf88 Handles Your Personal Information

How to Reach Us About Your Data

How We Protect and Manage Your Data

Common Questions About Your Privacy on raf88

01 What personal data does raf88 collect when I register?

02 Does raf88 store my DANA, OVO or GoPay details?

03 Can I request a copy of the data raf88 holds about me?

04 How do I ask raf88 to delete my personal data?

05 Does raf88 share my data with third parties?

06 How does raf88 use cookies on my device?

Privacy Policy

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